Return Policy

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. We do not offer exchanges at the moment.

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All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition.

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Return Process

To return an item, please email primrose.studio.co@gmail.com

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Refunds

Once we have received your returned item and inspected the condition of the item, we will process your return. Please allow at least seven (7) business days from the receipt of your item to process your return. Refund may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. You will be noticed by email when your return has been processed.

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Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund.

Note: Sale items are FINAL SALE and cannot be returned.

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Questions

If you have any questions concerning our return policy, please contact us at:

primrose.studio.co@gmail.com